About Our Standards:

Thanks for taking the time to visit us. ROW is a family style company. We bring you only handpicked merchandise; owner Michal Mael personally picks out everything we sell. ROW is dedicated to bringing you the highest quality merchandise. We feel lower quality merchandise may be cheaper upfront but sells slower and drives up costs in the long run. Michal has taken this approach after her experience with many clients in the past.

ROW believes that our clients become part of the family. We do not have customers but clients! Michal herself loves to be involved with all aspects of the business and loves comments and suggestions to improve ROW. We strive to keep our clients happy and satisfied. In fact, all mail/online orders are 100% guaranteed, because if you’re not happy, we’re not happy.

Rock Our World runs with integrity, honesty, and a tremendous amount of love for you and your clients, associates, and rocks. We want to build a relationship where you feel respected and appreciated. We strive to achieve outstanding customer service in all aspect of the business from sales at shows, representatives, mail order, and warehouse, and office staff. We are dedicated to making Rock Our World the leading professional, high quality rock and mineral company worldwide.